Terms of Service

Effective Date: January 1, 2025

1. Agreement to Terms

By accessing and using the services of Elevate Overhead Doors ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Elevate Overhead Doors provides professional garage door services including but not limited to:

  • Garage door installation
  • Garage door repair and maintenance
  • Garage door opener installation and repair
  • Spring replacement
  • Emergency repair services
  • Preventive maintenance and tune-ups

3. Service Areas

Our services are available in Cedar Park, TX, and surrounding areas including all of Williamson and Travis Counties. Service availability may vary based on location and current demand.

4. Pricing and Payment

Estimates: We provide estimates for our services. Final pricing may vary based on actual work required, parts needed, and unforeseen complications.

Payment Terms: Payment is due upon completion of services unless other arrangements have been made in writing. We accept cash, check, and major credit cards.

Emergency Services: Emergency and after-hours services may incur additional fees.

5. Warranties and Guarantees

Workmanship Warranty: We stand behind our work and offer warranties on labor as specified at the time of service.

Parts Warranty: New parts are covered by manufacturer warranties. We will assist with warranty claims but are not responsible for manufacturer defects.

Limitations: Warranties do not cover damage due to misuse, accidents, acts of nature, or normal wear and tear.

6. Scheduling and Cancellations

Appointments: We strive to keep scheduled appointments but may need to reschedule due to emergencies or weather conditions.

Cancellations: Please provide at least 24 hours notice for cancellations to avoid a service fee.

No-Shows: Failure to be present for a scheduled appointment may result in a service charge.

7. Liability and Insurance

Insurance: Elevate Overhead Doors is fully licensed and insured in the state of Texas.

Property Damage: We take utmost care in our work. Any damage to property caused by our negligence will be addressed according to our insurance policy terms.

Limitation of Liability: Our liability is limited to the value of the services provided. We are not responsible for indirect, incidental, or consequential damages.

8. Customer Responsibilities

  • Provide safe and clear access to work areas
  • Disclose any known issues or hazards
  • Ensure authorized decision-makers are available during service
  • Secure pets and ensure a safe working environment
  • Make timely payments as agreed

9. Safety and Compliance

All work is performed in accordance with local building codes and safety standards. We reserve the right to decline or stop work if safety conditions are not met or if requested work would violate codes or regulations.

10. Dispute Resolution

We strive for complete customer satisfaction. Any disputes or concerns should first be addressed with our management team. If resolution cannot be reached, disputes will be handled according to Texas state law.

11. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your information.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

Elevate Overhead Doors

Cedar Park, TX
Phone: (512) 744-5685
Email: info@elevateoverheaddoors.com

Hours of Operation:
Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Emergency calls only

14. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law provisions.